Entry Level Tech Support 100% WORK FROM HOME + Benefits
OneSupportTexas, United States
Posted August 11, 2025
24000 - 26000 USD year
Full Time
About the Company
OneSupport delivers end‑to‑end customer experience, technical support, and sales‑enablement solutions for technology companies across telecommunications, cloud computing, and managed services. Leveraging a blended on‑shore and near‑shore workforce, the firm provides IT consulting, managed IT, cloud and cybersecurity services that help clients reduce operational costs, minimize downtime, and elevate customer satisfaction. Its deep expertise in Microsoft 365, Dynamics, and compliance enables tailored support for both SMB and enterprise customers. OneSupport’s distinctive advantage lies in its ability to combine industry‑specific knowledge with scalable, cost‑effective support models to drive measurable improvements in customer experience and operational efficiency.
Job Description
OneSupport is hiring Technical Support Representatives for a 100% work-from-home opportunity. The role involves providing technical support to clients and requires a computer, USB headset, webcam, and stable internet connection. Benefits include paid time off, 401(k) matching, dental insurance, and health insurance.
Requirements
- Computer running authentic/validated/native copy of Windows 11
- USB headset and webcam
- At least one 15" or larger monitor
- Internet speed of at least 2 Mbps download and 1 Mbps upload
- Direct Ethernet connection
- Tech and customer service skills
- Ability to sit for extended periods of time
- Manual dexterity
- Type at a rate of 40 WPM with 80% accuracy
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance