Bilingual Customer Service Agent

Join OneTouch Direct as a Bilingual Customer Service Agent to provide exceptional service to diverse clientele in both English and Spanish.

Requirements

• High school diploma or equivalent
• Fluency in both English and Spanish (verbal and written)
• 1-2 years of experience in customer service or call center environment
• Strong verbal and written communication skills
• Ability to handle difficult situations and resolve conflicts professionally
• Proficient in using computers and navigating multiple systems
• Ability to maintain confidentiality and professionalism

Benefits

• Salary: 2.850.000 COP+ uncapped commission
• Bi-weekly payment through your savings account Bancolombia or Davivienda
• Type of contract: Open-Ended
• Job security
• Career plan
• Spotify or Netflix membership
• Continuance bonus