As a trusted global outsource provider, we know connection is a universal language. It’s our mission at OneTouch Direct to bring the world closer through unparalleled human interactions, tailoring our services to meet each client’s unique needs. Our people-first culture means we believe in the power of every interaction to build stronger, more meaningful connections. Our agents are the best in the industry, because they genuinely care about providing authentic experiences that leave a lasting, positive impression. Their expertise lets us consistently offer personalized, precise outreach solutions because we understand the needs of our clients and their customers. We don’t just achieve our clients’ business goals; we live a people-first culture that optimizes performance with a relentless drive for results. Here, you don’t just see the results—you feel them. When top-tier service and genuine connection come together, expect the extraordinary.
Open Positions
Customer Service Representative - TPA
High school diploma or equivalent, 1 year of customer service experience preferred
Bilingual Customer Service Agent
High school diploma, fluency in English and Spanish, 1-2 years of experience, strong communication skills
Agente de Servicio al Cliente y Ventas Cruzadas
High school degree, 6 months of call center experience, English level B2+ - C1, reside in Bogotá
Billingual Remote Client Support Agent - San Antonio, TX
1-2 years customer service experience, fluent in English and Spanish, strong analytical and problem-solving abilities
Sales & Customer Service Representative - TPA
1+ years of experience in sales and customer service, strong communication skills, ability to work in a team-oriented environment
Soporte por chat / Agente de voz - T-Mobile
Bachelor degree, 6 months call center experience, Bogota residence, English B2+ - C1
Customer Service Representative - AT&T
High School Diploma or equivalent, customer service skills, and proficiency in computer applications
Remote - Inbound Customer Service Representative (Voice & Email)
High school diploma, call center experience, English level B2+, and internet requirements
T-Mobile Chats / Voice
High school diploma, call center experience, reside in Bogotá, B2+ English Level
Bilingual - Talent Acquisition Recruiter
Bachelor's degree in HR or related field, 1-4 years of talent acquisition experience, bilingual communication skills
+29 More Jobs Available!
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