Join OneTouch Direct as a Billingual Remote Client Support Agent to deliver exceptional support to clients, respond to inquiries, and maintain accurate documentation of client interactions.
Requirements
- Minimum of 1-2 years of experience in customer service or support
- Must be fluent in both English and Spanish
- Exceptional verbal and written communication skills
- Familiarity with CRM software and customer support tools
- Ability to work efficiently in a remote setting with minimal supervision
- Strong analytical and problem-solving abilities
- Must be available to work flexible hours, including potential evenings and weekends
Benefits
- Full time
- 40 hours per week schedule with overtime opportunities!
- Great pay. Hourly base salary + benefits!
- Training. Paid training & development
- Benefits. Health Care Plan (Medical, Dental & Vision)
- Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment