Chat Customer Support Representative - AT&T
OneTouch DirectTampa, Florida, United States
Posted March 19, 2026
Full Time
About the Company
OneTouch Direct is a prominent contact center solution provider that partners with Fortune 500 companies to ensure their customers receive unparalleled support and service.
Job Description
Join OneTouch Direct as a Chat Customer Support Representative and provide top-notch assistance to AT&T customers via chat. As a prominent contact center solution provider, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service. Responsibilities include responding to customer inquiries, resolving issues, and handling complaints effectively.
Requirements
- Previous experience in a customer service role, particularly in chat support
- Strong problem-solving skills and ability to think on your feet
- Familiarity with AT&T products and services is advantageous
- Proficiency with computers and chat support software
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Growth: Opportunity for professional advancement as we grow!
- Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups
