Customer Support Representative - OMA Insurance
Ontario Medical AssociationToronto, Ontario, Canada
Posted February 19, 2026
54965 - 58400 CAD
Full Time
About the Company
The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients.
Job Description
The Ontario Medical Association (OMA) is seeking a Customer Support Representative to provide first point of contact for customer service support to members, responding to daily queries and requests, and handle the investigation and resolution of escalations.
Requirements
- Community College Diploma in Business Administration or equivalent
- Minimum four to five years of relevant experience
- Solid foundation in life, disability and medical group and individual insurance with customer service experience
- Working knowledge with Salesforce CRM system
- ACS (Associate Customer Service) and ALMI (Associate Life Management Institute) designations are considered assets
- Ability to perform insurance customer service and administration duties
- Working in a fast-paced sales support environment
Benefits
- Competitive total rewards package including a hiring salary range of $54,965 - $58,400 plus pension plan and a bonus program
- Exceptional group benefits package, including a spending account and a robust wellness program
