Customer Care Representative - Brampton, ON

As a Customer Care Representative, you will communicate with customers via phone and email, enter customer orders, assist with stock checks, pricing requests, and general inquiries, and provide support to our outside sales team and collaborate with our supply chain and distribution partners.

Requirements

• 3-5 years' experience in customer relations
• Exceptional verbal and written communication skills
• Ability to meet deadlines, prioritize and multi-task
• Demonstrated interpersonal skills
• Ability to build and maintain strong customer relationships
• A high degree of emotional intelligence and business integrity
• Willingness to be a team player while working independently with little direction
• Decision-making, problem resolution and creative thinking skills
• Familiarity with MS Office Applications
• University degree or college diploma preferred

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Equal Opportunity Employer