Customer Care Representative - Edmonton, AB
VictaulicEdmonton, Alberta, Canada
Posted February 25, 2026
55000 - 60000 CAD
Full Time
About the Company
Victaulic is a global leader in mechanical pipe joining solutions, offering advanced technologies and engineering services to improve construction productivity and reduce risks. With over 100 years of innovation, the company specializes in groove technology, BIM design, and virtual design and construction, providing seamless integration across projects. Victaulic's family-owned structure allows for high standards and career growth opportunities, making it a distinctive player in the essential industry.
Job Description
As a customer care representative, you will communicate with customers via phone and e-mail, enter customer orders, and assist customers with stock checks, pricing requests, and general inquiries in a fast-paced environment.
Requirements
- 3-5 years' experience in customer relations
- Exceptional verbal and written communication skills
- Ability to meet deadlines, prioritize, and multi-task
- Proven people skills
- Ability to build and maintain strong customer relationships
- High degree of emotional intelligence and business integrity
- Willingness to be a team player while working independently with little direction
- Decision-making, problem resolution, and creative thinking skills
- Familiarity with MS Office Applications
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
