Customer Service Manager (m/w/d)

We are looking for a Customer Service Manager to handle customer and supplier inquiries, deliver responsive support, and improve the quality of our service.

Requirements

• Experience in customer service or other client-facing roles within a B2B environment
• Fluent in German and proficient in English
• Strong communication skills and a talent for building trustful relationships
• A proactive approach to gain and share knowledge and to improve processes
• The ability to stay organized and manage several requests at once
• A problem-solving mindset with genuine focus on customer needs
• Curiosity for technology and enthusiasm for cloud applications

Benefits

• Flexibility
• Mobility
• Health & Wellbeing
• Career Growth
• Culture
• Rewards
• Global Collaboration