Air Freight Team Lead position available at a transportation company in Montreal. The person sought will supervise and manage the air freight operations team to ensure timely delivery and provide exceptional service.
Requirements
- Coordinate air freight shipments from departure to destination, including booking shipments, negotiating tariffs with airlines, preparing documentation
- Supervise the team, ensure performance management and encourage professional development
- Be the primary point of contact for customers, respond to their requests and resolve any issues or concerns during the transportation process
- Ensure compliance with applicable laws and regulations related to hazardous materials, safety, and commercial compliance
- Develop and maintain relationships with airlines and other service providers, while negotiating agreements with them
- Analyze performance indicators and identify opportunities for improvement