Customer Support Manager- Kanwal Springs

Opal HealthCare is seeking a Customer Support Manager to lead the administration team at Kanwal Springs Care Community. The successful candidate will be responsible for providing exceptional customer support, leading a team, and ensuring the efficient day-to-day operations of the administration function.

Requirements

• Experience in a client-facing role involving consultation and relationship building (aged care, healthcare, hospitality or community services highly regarded)
• Proven leadership skills with experience coaching and mentoring a team
• Exceptional communication skills with a genuine passion for helping people
• An organised, empathetic nature with the ability to manage sensitive conversations

Benefits

• 12% superannuation
• Attractive base salary
• True work-life balance — no weekends
• Career development through our Opal HealthCare Academy
• Leadership pathways — Grow your career in a supportive, values-led environment
• $5,000 referral bonuses for bringing a friend onboard
• National secondment opportunities to grow your career while exploring new locations
• Sector-leading systems & innovation