Customer Support Manager - Keilor East Manor Care Community
Opal HealthCareMelbourne, Victoria, Australia
Posted January 18, 2026
Full Time
About the Company
Opal HealthCare is one of Australia's leading aged care providers with over 142 Care Communities and over 20,000 team members nationwide.
Job Description
We're looking for a compassionate and connected Customer Support Manager to welcome new residents and lead our administration team at Keilor East Manor Care Community.
Requirements
- Experience in a client-facing role involving consultation and relationship building (aged care, healthcare, hospitality or community services highly regarded)
- Proven leadership skills with experience coaching and mentoring a team
- Exceptional communication skills with a genuine passion for helping people
- An organised, empathetic nature with the ability to manage sensitive conversations
Benefits
- 12% superannuation
- True work-life balance
- Career development through our Opal HealthCare Academy
- Leadership pathways
- $5,000 referral bonuses for bringing a friend onboard
- National secondment opportunities