Ops Lead, Forward Deployed Engineering (FDE)

The Ops Lead will build, run, and evolve the systems that enable the FDE team to execute at scale, partnering with Business, Product, and GTM stakeholders to improve how we prioritize, plan, and coordinate.

Requirements

• 6+ years in technical program management, engineering operations, business operations, or similar operator roles supporting technical teams in fast-paced, high-ambiguity environments
• Built 0→1 operating mechanisms that scaled a technical team through rapid growth
• Alignment to conflicting priorities and resource tradeoffs, driving teams toward measurable outcomes at pace
• Break down ambiguous operational challenges into clear workstreams, anticipate risks early, and make sound decisions under pressure while balancing speed with long-term system health
• Communicate clearly across engineering, product, GTM, and executive audiences, simplifying complexity and translating tradeoffs into actionable decisions

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance