Customer Support Associate (Hybrid, Mexico City)

Customer Support Associate at OpenTable, providing support to customers via phone, email, and internet, answering complex questions on product usage and providing excellent service.

Requirements

• Excellent social skills
• Strong communication skills
• Restaurant/hospitality experience
• 1+ year experience providing customer support
• Microsoft Windows and Apple operating systems knowledge
• iOS and Apple Hardware knowledge

Benefits

• Work from anywhere for up to 20 days per year
• Company-paid therapy sessions
• Company-paid subscription to Headspace
• Paid parental leave
• Generous paid vacation + time off
• Paid volunteer time
• Development Dollars
• Leadership development
• Travel Discounts
• Employee Resource Groups
• Christmas Bonus
• Private health, dental, and life insurance
• Monthly social events and happy hours