Member Loyalty Representative

Oportun is seeking a Member Loyalty Representative to create and generate a rewarding and unique member service experience. The ideal candidate will be bilingual, outgoing, and able to work weekends and be flexible with a rotating work schedule.

Requirements

• Welcome members with a warm greeting and provide quality member service
• Seamlessly process all transactions, while following company policies & procedures and protecting our members' information
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities
• Enjoy informing and educating potential members about Oportun's services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events
• Light housekeeping to keep the work area and store location inviting and presentable to all who visit
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members
• Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties
• Be a role model for Oportun's Core Values: On a Mission, As One, to Make it Better, Now

Benefits

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance
• Paid Training
• Competitive pay, plus sales incentives $$$
• Growth opportunities
• Flexible schedules
• Opportunity to positively impact your community