Senior Professional Services Engineer

OPSWAT is a global leader in IT, OT, and ICS critical infrastructure cybersecurity. We are seeking a Senior Professional Services Engineer to deliver OPSWAT solutions to customers, provide ongoing managed services, and operate as a trusted technical advisor.

Requirements

• 7+ years of experience in cybersecurity with strong exposure to enterprise environments
• Hands-on system administration experience (Windows, Linux)
• Strong understanding of Cloud (AWS, Azure, GCP) and hybrid deployments
• Networking expertise across IT & OT environments, including segmentation, firewalls, VPNs, ICS/SCADA basics
• Prior experience working in a SOC environment and delivering SOC services
• Familiarity with SOC tools & technologies such as SIEM, SOAR platforms, EDR/XDR solutions, vulnerability management, threat intelligence platforms
• Knowledge of cybersecurity frameworks such as NIST, MITRE ATT&CK, ISO 27001
• Strong project management skills with experience driving complex technical projects
• Experience working with enterprise customers across multiple time zones
• Certifications like PMP, PRINCE2, or Agile methodologies are a plus
• Excellent written and verbal communication skills
• Ability to lead customer conversations with clarity, confidence, and empathy
• Strong problem-solving and critical-thinking skills
• Ability to work in fast-paced environments and handle multiple priorities

Benefits

• Competitive compensation
• Professional growth opportunities
• Collaborative culture with a strong focus on innovation and customer success