Technical Account Manager

OPSWAT is a global leader in IT, OT, and ICS critical infrastructure cybersecurity. We are seeking a Technical Account Manager to support our catalog of cybersecurity products and ensure smooth operations across various channels.

Requirements

• 3-5 years of experience in troubleshooting application and environment support
• Understanding of networking and systems, including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, authentication protocols
• Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux
• Ability to multitask and react well under pressure in a fast-paced environment
• Strong analytical, organizational, customer service, and written/verbal communication skills

Benefits

• Equal opportunity employer
• Diverse and inclusive work environment