IT Operations Manager

OptionMetrics is seeking an IT Operations Manager to lead and evolve our production environment with a strong sense of ownership, urgency, and accountability. The role requires someone who leans in during incidents, drives root cause resolution, and builds systems that prevent recurrence.

Requirements

• End-to-end ownership of production operations, including cloud infrastructure, batch processing, and deployment environments.
• Reliability and uptime of critical systems, with a strong focus on SLAs, monitoring, and incident response.
• Operational excellence across AWS environments, ensuring systems are scalable, secure, and cost-efficient.
• Batch processing architecture, including optimization, scheduling, and failure recovery of daily and intraday jobs.
• CI/CD pipelines and release processes, driving automation and reducing deployment risk.
• Monitoring, alerting, and observability frameworks, ensuring rapid detection and resolution of issues.
• Incident management and post-mortem culture, with a focus on accountability and continuous improvement.
• Automation-first mindset, reducing manual intervention across all operational workflows.

Benefits

• Paid time off: Vacation, Personal, Sick days, and Holidays.
• Pre-tax commuter benefits (NJT, MTA, etc.)
• 401k plan offered
• Full medical and dental insurance coverage