Principal Advanced Services Engineer, CSS Tech Delivery, Database

We are looking for a creative engineer who loves a challenge to work as our Advanced Services Engineer. The ideal candidate will have a passion for innovation in tech and be an expert in solving complex customer issues.

Requirements

• Resolve post-sales non-technical customer inquiries via phone and electronic means
• Troubleshoot technical questions regarding the use of and Electronic Support Services
• Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees

Benefits

• Competitive salary
• Flexible and remote working
• Learning and development opportunities
• Employee Assistance Program
• Employee resource groups
• Core benefits such as medical, life insurance, and access to retirement planning