We are seeking a Principal Technical Analyst to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a member of the Support organization, your focus is to resolve post-sales customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services.
Requirements
- US Citizenship is preferred
- 7 years experience with Core products or eight years experience with Applications products
- BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience
- In Depth knowledge of Oracle Database administration - 12c, 18c, 19c, 23c etc
- Understanding of Oracle Database Security features (such as Roles, Privileges, Auditing, TDE, Database Vault and ASO) and Database firewall
- Experience of Backup and recovery process using RMAN
- Experience of Oracle Data Guard
- Experience in Performance Tuning
- Experience of Oracle Cloud Infrastructure (OCI)
- Experience of Oracle Autonomous Database
- Operating system knowledge (Unix, Linux, Windows)
- Desirable technical skills: Network administration, Understanding of Oracle Grid Control, RAC, Experience of administering other databases (MySQL, PostgreSQL, Sql-Server, DB2), Understanding of Oracle Golden Gate, Exposure in Oracle Application Express (APEX)
Benefits
- Flexible medical, life insurance, and retirement options
- Volunteer programs
