Technical Analyst -Support

Are you a problem solver who enjoys troubleshooting investigations? This is an incredible opportunity to excel in an exciting, fast-paced arena. As a global leader, we’re looking for a Technical Solution Analyst I to drive success as part of our International Support team.

Requirements

• Work in a team environment to provide functional and technical expertise to our clients
• Provide incident resolution and application maintenance
• Perform troubleshooting investigations in front- and backend applications
• Communicate effectively to clients and internal stakeholders
• Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation
• Prioritize work based on severity and urgency
• Travel up to 20%
• Participate in on-call rotation as needed
• Work from the Agadir office 5 days per week

Benefits

• Flexible medical
• Life insurance
• Retirement options
• Volunteer programs