Technical Analyst -Support

We're looking for a Technical Solution Analyst I to drive success as part of our International Support team. As a global leader, we're creating the future of healthcare solutions that improve care and advance decision-making around health and well-being.

Requirements

• Provide functional and technical expertise to our clients
• Provide incident resolution and application maintenance
• Perform troubleshooting investigations in front- and backend applications
• Communicate effectively to clients and internal stakeholders
• Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation
• Prioritize work based on severity and urgency
• Travel up to 20%
• Participate in on-call rotation as needed
• Willing to work from the Agadir office 5 days per week