Technical Support Engineer - San Francisco

Orb is transforming how modern AI and software companies monetize at scale. We're a high-velocity team shipping infrastructure that's defining the future of monetization. We're looking for a unique person to join our burgeoning Support team!

Requirements

• 3+ years of experience in a highly technical customer support/service role
• Excellent written and spoken communication
• Comfortable writing scripts or internal tools leveraging APIs
• Functional knowledge of SQL and familiarity with AWS
• Experience programming in Typescript or Python
• Ability to work US west coast business hours

Benefits

• Excellent medical, dental, and vision insurance
• One Medical membership
• Unlimited PTO plus an additional week off between Christmas and New Year’s
• 401k plan
• 16-week paid parental leave with equity vesting
• Commuter stipend
• Catered lunches in the office
• Annual learning & development stipend
• Meaningful equity in the form of stock options