We are looking for a UX Researcher to support a new discovery phase for a government and commercial-focused digital application, shaping the direction of a complex, high-impact service by ensuring user needs are clearly understood and evidenced from the outset.
Requirements
- Proven experience conducting and delivering user research in a digital product or service environment
- Strong qualitative research skills, particularly in user interviews and usability testing
- Ability to analyse research findings and translate them into clear, actionable insights
- Experience working collaboratively within multidisciplinary agile teams
- Excellent communication skills with the ability to present complex findings clearly to a range of audiences
Benefits
- Competitive salary
- Pension (OS contribute up to 12.07%)
- Performance-related bonus (where applicable)
- 28 days annual leave plus bank holidays (increasing with service)
- Enhanced family leave, including paid partner leave
- Hybrid and flexible working options
- Learning and development support, coaching and mentoring
- Free subscription to OS Maps and access to wellbeing support
- Volunteering leave and matched fundraising