Orion achieves its best work when supporting one another, staying personally accountable to each other and the clients they serve.
The Platform Support Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels, resolving foundational questions, and guiding clients through core workflows. This role focuses on reliability, communication clarity, and steady progression of platform knowledge across Orion products.
Orion achieves its best work when supporting one another, staying personally accountable to each other and the clients they serve.
Orion