Technical Support Representative
OrionOmaha, Nebraska, United States ⢠Lehi, Utah, United States
Posted May 14, 2026
20.67 - 29.57 USD
Full Time
About the Company
Orion achieves its best work when supporting one another, creating a welcoming environment where everyone is respected, valued, and heard.
Job Description
The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels, resolving foundational questions, and guiding clients through core workflows.
Requirements
- Strong verbal and written communication skills in client interactions
- Manages multiple tasks in a fast-paced environment with attention to detail
- Navigates and explains technology
- Strong problem-solving, organizational, and time management skills
Benefits
- Health, dental, vision, and disability coverage on day one
- 401(k) plan with employer match
- Paid parental leave
- Pet benefits including pawternity leave and pet insurance
- Student loan repayment