Member & Provider Care Specialist

We're hiring a Care Specialist to join our Member & Provider Escalations team at Oscar. The role involves solving complex issues or concerns impacting our providers and the members they serve, providing support to internal teams, and communicating with members and providers.

Requirements

• 1+ years in customer support, healthcare, tech and/or related field
• Experience in a fast-paced environment
• 6 + months of member and customer service experience
• 1+ year of escalations experience in a customer service environment

Benefits

• medical, dental, and vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave
• 401(k) plan participation
• life and disability insurance
• paid wellness time and reimbursements