Sr. Technical Writer

The Sr. Technical Writer role is responsible for developing, writing, and editing content for Operation and Service Manuals, Kit Instructions, and related technical publications. The role requires a bachelor's degree in a related field and four or more years of relevant experience. The position involves analyzing new products, designing changes, and attending product design meetings to determine impact on manuals, as well as coordinating meetings and activities with engineering, service, marketing, and outside suppliers. The role also involves developing, writing, and revising operation manual, service manual, kit instruction, and bulletin content using publishing and illustrating software, and uploading manuals into Windchill.

Requirements

• Analyze new products, design changes, and attend product design meetings to determine impact on manuals
• Estimate and schedule development time requirements for projects
• Coordinate meetings and activities as needed with engineering, service, marketing, and outside suppliers to gather, refine, and validate information to support assigned tasks and responsibilities
• Develop, write, and revise operation manual, service manual, kit instruction, and bulletin content using publishing and illustrating software, which adhere to documentation guidelines and templates
• Understand bill of material concept
• Ability to read and interpret engineering drawings and other related engineering design and manufacturing documentation as required
• Upload manuals into Windchill and create Change Notices to release documentation to onlineexpress.jlg.com and jlg.com
• Review applicable Change Notices (CNs) and determine actions needed
• Prepare work for sub-contractors, ensure work is kept to schedule, style, and quality
• Coordinate proofing of final copy prior to release
• Assist and/or train subordinate technical writers as needed
• Oversee others on assigned projects as required
• Provide assistance to internal and external customers in the use of operator and service manuals
• Develop instructions for accessory and service kits

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance