As an Accounts Receivable Specialist, you will facilitate OTR’s Invoice-to-Cash (“I2C”) process, working with clients to maintain efficient cash flow and resolving issues. You will monitor accounts, track payments, and provide customer service and support.
Requirements
- Consult with customers to determine payment status and resolve overdue payments
- Monitor accounts, identify payment trends, and communicate issues to appropriate parties
- Track payment on client invoices to ensure timely payments
- Reconcile internal receipts to open invoices
- Advise clients of necessary actions and strategies for debt repayment
- Organize and record information about financial status of clients and collection efforts
- Obtain cleared checks, invoices and back-up for accounts that remit to third parties
- Proactively identity fraud delays in payment
- Contact bond companies to file claims and write letters for delinquent accounts
- Provide client support and perform various administrative functions for assigned accounts
- Communicate with the team about the activity of daily operations
Benefits
- Eligibility for Individual and Company bonus programs
- Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
- Pet Insurance, Paid Family Leave, Employee Assistance Program
- Fully Paid Maternity Leave
- 401(k) with Company Matching
- Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
- Travel Stipend to support Work Life Balance
- Leadership Development and Training
- Continuous Learning + Professional enhancements
- Weekly Catered Lunches + Casual Dress Code
- Company Paid Fitness Membership
- Volunteer Days and Opportunities with Company-Partnered Charities
- Internal Inclusion programs