Vice President - VP - Clinical Delivery Applications

The Vice President - VP - Clinical Delivery Applications will be a leader and advisor responsible for overseeing the suite of clinical and revenue cycle applications and modules, providing leadership around development, implementation, optimization, and maintenance of those applications in a customer-oriented manner.

Requirements

• Manages the full suite of applications across the continuum of care portfolio, including Epic, Pharmacy, Lab, Enterprise Imaging, and other supporting applications.
• Provides direction to all resources that support Clinical and Revenue Cycle applications.
• Resolves barriers and issues surrounding implementations and on-going support of EHR and supporting applications.
• Develops team members ensuring they can solve problems, think critically, and deliver services within documented SLAs.
• Interacts closely with the Chief Medical Information Officer (CMIO) to understand physician priorities and support needs.
• Interacts closely with the Chief Nursing Officers to understand nursing priorities and support needs.
• Participates in the IT governance process and decision making impacting Clinical and Revenue Cycle application priorities and strategies.
• Oversees execution of approved optimization decisions generated within the governance process.
• Determines application team resource allocation, structure, policies and practices relating to clinical and supporting applications.
• Maintains effective relationships and communications with executives, department heads and other key customers in departmental supported areas.
• Manages all care delivery application vendor relationships in collaboration with vendor management processes.
• Increases efficiencies of the clinical application portfolio.
• Promotes a customer-service oriented support organization.
• Resolves issues encountered during and post system implementation, working with all levels of personnel both internal and external to the organization.
• Evaluates new technologies/software that may provide opportunities for solutions or new applications necessary to accomplish organizational goals, objectives, and strategies.
• Works closely with HR, Finance, Security, Compliance and Legal groups to ensure policies are upheld and budget commitments are achieved.
• Establishes and promotes clinical applications’ key performance indicators.
• Complies with change management and other processes to ensure efficiency and effectiveness of the applications support operations.
• IT sponsor accountable and responsible for any care delivery application implementations.
• Coordinates with any third-party contractors brought in to implement or support clinical applications.
• Identifies and Supports Artificial Intelligence (AI) implementations for the patient care applications portfolio.

Benefits

• Comprehensive benefits package
• PTO
• 401(k)
• Medical and dental plans