Oumi is hiring a Head of Field Engineering to build and lead the customer-facing technical function that bridges Oumi's platform, product, and research capabilities with customer outcomes. This leader will own the strategy and execution for field engineering across the customer lifecycle, from technical discovery and solution design through proof of concept, deployment, onboarding, and expansion.
Requirements
- 5+ years of experience across applied machine learning, machine learning infrastructure, solutions engineering, sales engineering, forward-deployed engineering, field engineering, or related customer-facing technical roles.
- Leadership experience (preferred, not required): 2+ years of experience leading teams or managing senior individual contributors in customer-facing technical organizations such as sales engineering, solutions architecture, applied AI, forward-deployed engineering, or field engineering.
- Customer-facing leadership: a strong track record of leading complex enterprise customer engagements and communicating effectively with both technical practitioners and executive stakeholders.
- Applied AI and ML expertise: a deep understanding of modern machine learning workflows, with hands-on experience training, fine-tuning, evaluating, or deploying foundation models such as LLMs, multimodal systems, or other advanced AI models.
- Technical depth: proficiency in Python and strong practical experience with modern AI/LLM systems, model training frameworks, and production use cases such as RAG, agents, or agentic systems.
- GTM partnership: experience partnering closely with Sales and customer success functions to shape technical strategy, support strategic deals, and improve customer adoption.
- Builder mindset: excited to build a function from the ground up, define processes in ambiguity, and scale what works.
- Operational excellence: able to operate effectively in fast-changing environments, prioritize well, and drive cross-functional execution end to end.
- Embodiment of Oumi's core values: Beneficial for All, Customer-Obsessed, Radical Ownership, Exceptional Teammates, Science-Grounded.
Benefits
- Equity in a high-growth startup
- Comprehensive health, dental, and vision insurance
- 21 days PTO
- Regular team offsites and events
