Study Support Centre Advisor - 12 month FTC
Our Future HealthLondon, England, United Kingdom
Posted April 9, 2026
35000 - 35000 GBP
Full Time
About the Company
We’re building one of the UK’s most ambitious health research programmes, and our participants are at the heart of everything we do.
Job Description
We are looking for a Participant Support Advisor who is passionate about helping people, solving problems, and making a real impact on participant experience.
Requirements
- Experience in a customer-facing or contact centre role
- Familiarity with support platforms like Zendesk or Freshdesk
- Excellent communication skills — both written and verbal
- Strong understanding of confidentiality and data protection
- A passion for delivering high-quality customer service
Benefits
- Generous Pension Scheme
- 30 Days Holiday + Bank Holidays
- Enhanced Parental Leave
- Cycle to Work Scheme
- Home & Tech Savings
- £1,000 Employee Referral Bonus
- Wellbeing Support
