Assistance Coordinator (Contact Centre Agent)
Outreach Recruitment AgencyMalta
Posted December 11, 2025
Full Time
About the Company
Outreach Recruitment Agency is a Malta‑based startup that specializes in connecting high‑quality talent with local businesses across diverse industries. Founded by four partners with extensive experience in both Maltese and international markets, the firm leverages a global network of industry experts to source and vet candidates who meet the community’s growing demand for skilled professionals. The agency’s core services—recruitment, job placement, and talent development—are guided by a set of values centered on integrity, respect, integration, and fairness. By acting as a trusted bridge between ambitious talent and forward‑thinking companies, Outreach Recruitment drives mutual growth in Malta’s rapidly evolving economy.
Job Description
We are seeking a dedicated and customer-oriented Contact Centre Agent to join our client's growing team on a full-time basis.
Requirements
- Proficient in Microsoft Office applications and able to learn new software quickly
- Excellent data entry and typing skills
- Strong listening, verbal, and written communication skills
- Ability to prioritise tasks and work effectively in a dynamic, fast-paced environment
- Fluent in both Maltese and English
- Knowledge of basic home installations (an asset)
- Previous experience in a call centre or customer service environment (an asset)
Benefits
- Shift allowance
- Entry performance bonus
- Paid breaks and comfort breaks
- Towing and Home Assistance benefit
- Discounted insurance products
- Continuous on-the-job training