Bodily Injury Claims Advisor
OUTsuranceDublin, Ireland
Posted June 11, 2025
Full Time
About the Company
OUTsurance is a South African short‑term insurance provider that offers a full spectrum of products—including car, home, buildings, business, life, funeral and pet insurance—to individuals and businesses. The company pioneered the “OUTbonus” program, returning 10% of paid premiums in cash to claim‑free customers, a feature that has generated over R6.1 billion in refunds for more than 880 000 clients. Recognised for service excellence, OUTsurance has earned multiple industry awards, including the 2023 News24 Business Award for Short‑Term Insurer of the Year and top honours in the Ask Afrika Orange Index®. With a history of innovation, a 2022 JSE listing, and recent expansion into Ireland, OUTsurance combines customer‑centric products with a proven track record of financial rewards and market leadership.
Job Description
We're hiring a Bodily Injury Claims Advisor to manage a portfolio of motor-related personal injury claims, from first notification through to settlement. The role involves assessing liability and quantum, progressing claims through the Personal Injuries Resolution Board (PIRB) process, and handling litigation claims where necessary.
Requirements
- 3+ years' experience handling bodily injury claims (motor liability focus preferred)
- 5+ years overall claims handling experience (motor preferred)
- Familiarity with the Irish personal injury landscape and the PIRB process
- Proven ability to manage both litigated and non-litigated injury claims
- APA (Accredited Product Adviser) qualification is essential (MCC compliant)
- Strong technical and negotiation skills, with a practical and solutions-oriented mindset
- Excellent written and verbal communication skills
- A team player who takes ownership of outcomes and shows strong attention to detail
Benefits
- Competitive salary package and benefits