Customer Success Director, South Korea

Join IonQ, the world’s leading quantum company, as a Customer Success Director to shape the future of quantum computing in South Korea. You will lead post-sales program management across interconnected workstreams, drive adoption and consumption, and help position South Korea as a scalable growth region for IonQ.

Requirements

• Fluent Korean and ability to be based in South Korea with 3 days/week on-site expectation.
• Proven program / project leadership across multiple dependent workstreams (delivery, onboarding, facilities/ops, technical stakeholders).
• Enough technical credibility to work with quantum/HPC-adjacent stakeholders (HM preference: advanced degree in Physics or related STEM).
• Strong customer exec presence + contract discipline (manage expectations, prevent delivery/contract misalignment, drive satisfaction).
• Demonstrated ability to drive measurable adoption/consumption in a platform/technical product environment (can point to usage lift, retention improvement, or time-to-value reduction).
• Strong cross-cultural stakeholder leadership with evidence of navigating Korean institutional contexts (government, research, or large enterprise), balancing diplomacy with firmness when commitments slip.

Benefits

• Opportunities to further your career alongside industry leaders
• Competitive salary
• IonQ stock options
• Annual performance bonus
• Generous annual leave
• Flexible hybrid working
• Private medical and dental insurance for you and your family