About us
Personnel protection, exclusive security services, consulting, conception, the latest security technology and training: all these exciting areas are combined under one roof by the Tyroller Holding GmbH thanks to its individual corporate subsidiaries. Together with our team, we set new standards and revolutionize the entire security industry. We cannot and do not want to take this exciting and challenging path alone. Therefore, we are looking to strengthen our successful team with the following position, effective immediately and without notice, in full-time: Quality Manager
You enjoy customer interaction? You stand out on the phone and directly on site through persuasiveness and assertiveness? Quality is at your heart? Then come to us and support our sales team.
You will receive a crisis-proof job with attractive salary and development opportunities from us. Your workplace: in the most beautiful office in Munich, in the Highlight Towers with alpine view - a great and highly motivated team included!
Your future tasks
At your place, there are no problems, but only challenges, your main goal is to ensure and monitor the quality of process flows.
- Create customer files according to ISO 77200 (including instruction manual with hazard assessment, customer release and signature of all employees used, induction)
- Be the first point of contact for our customers, always available for their concerns.
- Arrange and bring appointments to a close.
- Create comprehensive customer satisfaction analyses including result evaluation and measure derivation.
- Weekly reporting is also an important part of your work.
- Train our employees.
- Document your successes in our CRM system (Salesforce).
Your profile
You already have experience in the security industry, you have probably even worked operationally and know what the customer is looking for.
- You are characterized by the fact that you notice opportunities and seize them.
- You manage to solve problems that arise with the customer with your solution-oriented and convincing style.
- You impress with persistence and negotiation skills.
- Your communicative personality is fascinating! Every phone call with you is a real added value!
- You have integrity, honesty and reliability.
- You are intrinsically motivated and want to achieve your goals.
- You can work structured and organized.
- You can express yourself not only in German, but also in English. Further foreign languages are also an advantage.
Why we?
For your long-term planning, we will of course provide you with an open-ended employment contract.
- You can expect an attractive monthly fixed salary and a comprehensive variable remuneration.
- We will support your health and future with a private health insurance and an occupational pension provision.
- We will support you in your personal development with a variety of and of course free-of-charge further and vocational training opportunities.
- You will dive into an exciting and crisis-proof industry, where you can tap into a market with a turnover of 9.2 billion euros that is growing exponentially.
- You will take advantage of our corporate benefits with numerous great employee discounts.
- You will have access to fresh fruit, sweets, water, coffee or tea.
- You will have a great view of the Alps from your office in the Highlight Towers.
- You will develop personally, realize yourself and let your ideas run free.
- You will join a motivated, family-friendly and success-hungry team that will make your entry easier and will always be there to help you with any questions.
- You will celebrate with us our achieved milestones on legendary company events or workshops in and out of the country.
Contact
Florian Dassel
Recruiting Manager
+49 89 217039416
[email protected]
Apply for this job
WE KNOW HOW TO DO IT BETTER.
Through many years of experience, specialized know-how and targeted trained security experts, we set new standards in terms of willingness to perform, professionalism and reliability in the security industry, both nationally and internationally, and guarantee you the highest level of security.