Airline Customer Service Agent SFO - Chinese/English Speakers

Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in a part-time role. For over 25 years, Pacific Aviation has partnered with the world’s finest airlines to deliver exceptional service.

Requirements

• Assist passengers during check-in, boarding, and arrivals
• Verify travel documents and process boarding passes accurately
• Answer questions and offer directions in both English and Mandarin or Cantonese
• Communicate clearly and respectfully with travelers and airline personnel
• Support the overall flow of passenger operations within the terminal
• Deliver consistent, courteous service under pressure in a dynamic airport setting
• Collaborate with team members and supervisors to maintain high service standards
• Uphold airline policies and ensure a secure environment for passengers and staff

Benefits

• Fully Paid Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Paid Training
• Uniform Provided
• Discounted BART Clipper card or employee parking permit
• Referral Bonus
• Cell Phone Plan Reimbursement