Enhanced Care Management Program Manager - Santa Clara/Alameda County

We are seeking an Enhanced Care Management Program Manager to lead our Enhanced Care Management program, making sure vulnerable populations get the care, support, and advocacy they need to live healthier, more stable lives.

Requirements

• Mentor and guide Lead Care Managers across multiple counties.
• Establish benchmarks and metrics to track program performance.
• Implement quality assurance protocols and standardized workflows.
• Serve as liaison between ECM program and hospitals, providers, and community organizations.
• Develop and manage program budgets, allocate resources efficiently, and track expenditures.

Benefits

• 160 Hours of Paid Time Off (PTO)
• 12 Paid Holidays per year, including your birthday and one floating holiday granted after 1 year of employment
• 4 Paid Volunteer Hours per Month to support causes you care about
• Bereavement Leave, including Fur Baby Bereavement
• 90% Employer-paid Employee-Only Medical Benefits
• FSA | Dependent Care Account
• 401(k) with Company Match
• Monthly Stipend
• Short-Term & Long-Term Disability | AD&D
• Employee Assistance Program (EAP)
• Employee Discounts via Great Work Perks and Perks at Work
• Quarterly In-Person Events
• Fully remote work within California
• Opportunities for professional development and internal growth