PACE Receptionist (Monday-Friday)

Looking for a meaningful way to make a difference in the lives of older adults? Pacific PACE LLC provides compassionate, coordinated care to participants. The PACE Receptionist serves as the first point of contact for participants, visitors, and staff, providing excellent customer service and supporting administrative functions.

Requirements

• Greet and assist participants, families, visitors, and staff in a professional and courteous manner.
• Answer and direct incoming calls, take messages, and respond to inquiries.
• Partner with building maintenance to ensure general office maintenance and cleanliness.
• Receive premium payments, prepare receipts, and secure premiums.
• Schedule appointments and coordinate transportation or services as needed.
• Complete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned.
• Maintain the office supply inventory and order supplies as needed and/or requested.
• Monitor visitor access and maintain security protocols.
• Provide front line communication and relay information in urgent or emergency situations.
• Support PACE team members with administrative needs assigned.
• Collaborate on outreach initiatives to promote the center's resources within the community.
• Serve on various internal and external committees as required or designated.
• Participate in team meetings, caregiver groups, and special events as needed.
• Provide on-call coverage as necessary.
• Supporting Responsibilities: Meet department and company performance and attendance expectations. Follow privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned.

Benefits

• Paid time off
• Retirement plan
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance