Senior Program Manager

We are seeking a Senior Program Manager to lead large-scale and cross-functional programs and projects to success at PagerDuty, a leader in Digital Operations Management. The successful candidate will drive programs that span multiple groups and potentially organization-wide, handling complex inter-team dependencies and bridging those effectively.

Requirements

• Lead a minimum of 1 department-level program, including planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery
• Anticipate bottlenecks, providing escalation management and making tradeoffs
• Provide contribution working with cross functional teams to surface dependencies, risks, mitigation plans, and estimation refinement
• Drives implementation and adoption of new/modified processes in service to streamlining delivery
• Leverage AI, tools and processes to improve productivity in support of the program
• Communicate successes, schedules, priorities, issues and overall program health to all levels in the company
• Create, track, and drive critical path, flagging and managing risks, dependencies and decisions that affect the program
• Drive program alignment on present and future outcomes that support company's strategy
• Management of program spend, capitalization, and tax credit reporting
• Creation and distribution of impactful automated reporting
• Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.

Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave
• Paid volunteer time off
• Company-wide hack weeks
• Mental wellness programs