We are seeking a Senior Program Manager to lead large-scale and cross-functional programs and projects to success at PagerDuty, a leader in Digital Operations Management. The successful candidate will drive programs that span multiple groups and potentially organization-wide, handling complex inter-team dependencies and bridging those effectively.
Requirements
- Lead a minimum of 1 department-level program, including planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery
- Anticipate bottlenecks, providing escalation management and making tradeoffs
- Provide contribution working with cross functional teams to surface dependencies, risks, mitigation plans, and estimation refinement
- Drives implementation and adoption of new/modified processes in service to streamlining delivery
- Leverage AI, tools and processes to improve productivity in support of the program
- Communicate successes, schedules, priorities, issues and overall program health to all levels in the company
- Create, track, and drive critical path, flagging and managing risks, dependencies and decisions that affect the program
- Drive program alignment on present and future outcomes that support company's strategy
- Management of program spend, capitalization, and tax credit reporting
- Creation and distribution of impactful automated reporting
- Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave
- Paid volunteer time off
- Company-wide hack weeks
- Mental wellness programs