Senior Site Reliability Engineer
PandaDocKyiv, Ukraine • Warsaw, Masovian Voivodeship, Poland • Lisbon, Portugal •
Posted December 12, 2025
Full Time
About the Company
PandaDoc empowers more than 67,000 growing organizations to thrive by taking the work out of document workflow.
Job Description
Site Reliability Engineers (SREs) are essential to PandaDoc's success, ensuring customers receive a reliable service with minimal downtime.
Requirements
- Own and influence the incident management process end-to-end
- Maintain and evolve on-prem observability stack
- Keep production applications running smoothly by participating in the on-call rotation
- Develop automations and tools to support platform reliability
- Contribute to production services with performance and resiliency in mind
- Collaborate with product engineers to foster SRE principles within the R&D organization
- Be a mentor for the SRE team or product engineers
Benefits
- Remote-first approach with the option for hybrid work from our offices in Kyiv, Warsaw, and Lisbon
- Work schedule aligned with EU time zones
- Honest, open culture that values constructive feedback
- Professional and personal development within a collaborative, supportive team
- Stable yet growing SaaS product offering an agile environment, ownership, start-up energy, and strong technical challenges