Medical Assistant-Front Office
PanoramicScottsdale, Arizona, United States
Posted April 28, 2025
Full Time
About the Company
Panoramic is a boutique brand strategy agency that delivers comprehensive brand development, creative services, and strategic planning to help businesses align their brand with their overarching strategy. Their signature "wide-angle thinking" approach offers 360° vision, enabling clients to clarify who they are, what sets them apart, and the future potential of their brand. With a small, agile team of certified brand strategists and a network of industry experts, Panoramic blends deep expertise with flexibility to create tailored solutions that cut through marketing clutter. The firm’s culture prioritizes collaborative guidance and results-driven execution, ensuring clients achieve meaningful touchpoints with audiences, employees, and stakeholders.
Job Description
Front Office Medical Assistant provides patient support and communication by facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty.
Requirements
- Greets all patients and visitors in a professional and welcoming manner.
- Obtains copies of insurance cards, driver’s license, authorizations, referrals, and other required appointment documentation and appropriately saves them in practice EMR.
- Collects patient co-payments, reconciliation charges and outstanding balances upon Check-In as well as submitting batches on a daily basis.
- Schedules patient appointments/follow-up appointments in accordance with established policies and procedures.
- Prepares and administers medications as directed by the Physician; performs basic laboratory tests, EKGs as ordered or indicated and suture removal and dressing changes.
- Greets patients and answers phones.
- Prepares, cleans, and maintains exam and treatment rooms, as well as supplies and equipment.