The Leasing Specialist is responsible for interacting directly with prospective and current residents to achieve maximum occupancy and revenue. This includes sales, marketing, lead management, touring, closing, and providing customer service.
Requirements
- Maintains an excellent customer service relationship.
- Adheres to the Panther Residential Management Standard Operating Procedures.
- Leases apartments and sells the products and services of the property to prospects.
- Responds to internet leads, answer prospect calls and conducts property tours following the guidelines outlined in the mystery shop forms.
- Works to optimize occupancy while maximizing effective leased rent.
- Utilizes established sales and marketing strategies to increase property traffic, maintains closing ratios and works to achieve and exceeds budgeted occupancy percentages.
- Maintains thorough product knowledge of the property and that of major competition.
- Prepares and has a thorough knowledge of all lease-related paperwork.
- Maintains prospect traffic and leasing data, and assist with other computer data entry as necessary.
- Delivers resident gifts; inspect units for move-ins to ensure units are ready.
- Assists with planning and hosting of resident functions.
- Is responsible for auditing all lease and renewal files for key controls and bonus submission to the Community Manager.
- Reviews guest cards to ensure entry and follow-up as well as monitor any traffic trends.
- Maintains a commitment to ongoing professional development and career growth.
- Furnish own vehicle to fulfill all of the job's functions.
- Work any of the seven days of the week, 52 weeks of the year.
- Serve on-call, as scheduled or as necessary.
Benefits
- Health, Dental & Vision insurance
- Company paid Group Life Insurance and Short Term Disability
- Voluntary AD&D Insurance and Long-Term Disability
- 401(k) with Company match
- 15 days of PTO/2 Personal Days
- 7 Observed/Paid Holidays
- Company provided apparel/uniforms