Customer Experience Technician - Boston, MA
PAR TechnologyBoston, Massachusetts, United States
Posted October 15, 2025
Full Time
About the Company
PAR Technology is a leader in restaurant and retail technology, offering integrated solutions including point of sale systems, loyalty programs, digital ordering, and hardware. With over 40 years of experience, the company focuses on streamlining operations, enhancing customer experiences, and driving growth through seamless integrations with leading restaurant solutions. PAR's commitment to innovation and customer success sets them apart in the industry.
Job Description
PAR Technology Corporation is seeking a Customer Experience Technician to provide exceptional service to restaurant customers. This role involves troubleshooting hardware and software issues, performing preventative maintenance, and offering general product support. The ideal candidate is passionate about customer satisfaction and dedicated to ensuring a positive experience for restaurant owners and operators.
Requirements
- Excellent customer service and communication skills
- Ability to work independently and prioritize tasks
- Basic knowledge of computer hardware and networking
- Troubleshooting skills
- Inventory management experience
- Ability to work after hours and weekends
