Airport Customer Service (62243)

We are seeking a dependable, customer-focused Parking Guest Ambassador to help manage parking operations and support guests throughout their parking experience. This position is essential to maintaining efficient traffic flow, maximizing parking capacity, and delivering outstanding service to all customers.

Requirements

• High school diploma or GED equivalent
• Minimum of one year of experience in dispatching, customer service or a related field
• Experience handling high-volume phone calls and radio communications
• Experience working in a fast-paced environment and managing multiple tasks simultaneously
• Excellent communication skills (verbal and written)
• Strong interpersonal skills and ability to maintain professionalism with diverse individuals
• Ability to effectively handle stressful situations and resolve conflicts calmly and efficiently
• Proficient in basic math and computer skills
• Ability to read and interpret maps and directions
• Strong problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Ability to adapt to changing priorities and meet deadlines
• Knowledge of parking procedures (preferred)
• Ability to operate two-way radios and other communication equipment
• Ability to maintain accurate records and documentation
• Ability to lift and move up to 25 pounds
• Ability to climb, balance, stoop, kneel, crouch or crawl as needed
• Ability to understand and follow written and verbal instructions
• Ability to communicate effectively in English (both written and spoken)
• Ability to pass a background check and drug screening

Benefits

• Medical (PPO or HDHP)
• Dental
• Vision
• Health Savings Account (HSA)
• Basic Life / AD&D
• Supplemental Life / AD&D
• Disability Insurance
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay