Customer Service Representative

Customer Service Representative (CSR) role handling high-volume customer inquiries across channels, with a focus on resolving issues quickly and maintaining strong customer experience.

Requirements

• 1-2 years of experience in customer support, call center, or service roles
• Experience with ticketing tools like Zendesk, Freshdesk, and Salesforce Service Cloud
• Strong typing and multitasking ability
• Proficiency in Google Workspace and Microsoft Office
• Excellent written and verbal English communication

Benefits

• Flexible working hours
• Remote work option
• Opportunity to grow into senior support or CX roles