Customer Success Manager
PavagoMexico
Posted May 27, 2026
Full Time
About the Company
We're a growing client with a strong focus on customer success and retention.
Job Description
We're hiring a Customer Success Manager (CSM) to build strong client relationships, drive renewals and account growth, and provide a trusted advisory role to customers. As a CSM, you'll own a portfolio of client accounts and help customers get maximum value from the platform.
Requirements
- 2+ years of experience in Customer Success, Account Management, Client Success, or SaaS support or relationship management
- Strong communication and presentation skills
- Experience using Salesforce, HubSpot, Gainsight, ChurnZero, and Totango
Benefits
- Fully remote opportunity
- Direct ownership of client relationships
- Strong growth potential within Customer Success
- Exposure to SaaS, B2B, and revenue operations
- High-impact role with visibility across teams