Customer Support Specialist

Customer Support Specialist - Remote | U.S. Hours. We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.

Requirements

• 2+ years in Customer support, Customer success, Service roles
• Experience with CRM tools (preferably Salesforce)
• Strong experience with Case management, Issue resolution
• Excellent written and verbal English communication
• Strong analytical and problem-solving skills
• High attention to detail in documentation
• Ability to manage multiple cases simultaneously
• Familiarity with billing or receivables processes

Benefits

• Full-time, remote job