Head of Client Operations

We're hiring a Head of Client Operations to own everything that happens after a client signs. This is a high-ownership role where you'll manage client relationships, optimize cold email campaigns, and ensure delivery quality at scale.

Requirements

• Experience leading client operations, account management, or delivery in a startup environment
• Strong background in cold email, lead generation, or outbound campaigns
• Hands-on expertise in Cold email strategy, Copywriting, Deliverability and inbox placement, Campaign optimization
• Ability to personally write and improve campaign copy
• Technical understanding of APIs, automations, and data workflows
• Experience using AI tools for day-to-day operations and optimization
• Strong problem-solving skills and ability to operate in fast-changing environments
• Comfortable working remote with U.S. client time zones

Benefits

• Fully remote role with high ownership and autonomy
• Opportunity to build and scale systems, processes, and playbooks
• Own end-to-end client operations and campaign performance
• Work directly with the founder in a high-impact leadership role
• Operate in a fast-growing startup environment