Senior Customer Service Lead & Trainer
PavagoPakistan
Posted April 15, 2026
Full Time
About the Company
Pavago connects businesses with affordable global talent to stimulate local growth through international expertise.
Job Description
We are seeking a Senior Customer Service Lead & Trainer to lead and support a remote customer service team serving U.S.-based customers.
Requirements
- 10+ years of experience leading or supervising customer service teams
- Experience managing offshore or distributed teams
- Strong spoken and written English communication skills
- Experience using customer service platforms and VOIP systems
- Ability to manage priorities in a remote setting